Terms of Service

These Terms of Service ("Terms") govern your use of DVO Cards (the "Service"), operated by DVO Cards ("we," "us," or "our"). By creating a merchant account or otherwise using the Service, you agree to these Terms. If you don't agree, don't use the Service.

1. What DVO Cards Is

DVO Cards lets merchants sell physical gift cards with a QR code that unlocks a short mini-game and a chance at a bonus prize. Gift card balances themselves are issued, held, and redeemed through your own Square account. DVO Cards never holds or has access to gift card funds. DVO Cards provides the game layer, card ordering, and prize/redemption tools built on top of Square.

2. Merchant Accounts

You must provide accurate business information when you sign up, and you're responsible for keeping your login credentials secure and for all activity under your account. You must connect a valid Square account to activate or redeem gift cards. DVO Cards isn't able to create or process gift card transactions without it.

3. Subscription Plans and Billing

Subscriptions are billed monthly in advance through Stripe and renew automatically until canceled. You can cancel anytime from your dashboard's billing portal; cancellation takes effect at the end of your current billing period, and we don't provide refunds for partial periods. We may change subscription pricing with notice posted to the Service or sent to your account email; continued use after a price change takes effect means you accept the new price.

4. Physical Card Orders

Physical gift cards are custom-printed to order through a third-party printer, with a minimum order quantity. Every card design goes through a human review before it's sent to print. Because these are custom, made-to-order goods, orders can't be canceled or refunded once they've been submitted to the printer, except where the cards themselves are defective or don't match the design you approved.

5. Acceptable Use

You agree not to misuse the Service, including attempting to manipulate or bypass the game's anti-cheat systems, falsify prize redemptions, interfere with other merchants' accounts, or use the Service for anything unlawful or fraudulent. We may suspend or terminate accounts that violate this.

6. Intellectual Property

The Service, including its games, software, and design, belongs to DVO Cards. You retain ownership of the card designs, logos, and business information you upload. You're granting us only the license needed to print your cards and display your branding to your customers as part of operating the Service.

7. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the Service, with notice where reasonably possible.

8. Disclaimers and Limitation of Liability

The Service is provided "as is," without warranties of any kind. To the fullest extent permitted by law, DVO Cards isn't liable for indirect, incidental, or consequential damages arising from your use of the Service, and our total liability for any claim is limited to the amount you paid us in the three months before the claim arose.

9. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

10. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we'll post the updated Terms here with a new "Last updated" date. Continuing to use the Service after that means you accept the changes.

11. Contact

Questions about these Terms? Reach us at support@dvocards.com.